Products & Services to cost effectively get feedback: Survey Design Masterclass; Survey Design Review; Orientation; CloudMaker; ActionMap.
Custom market & social research services: Member organisations; Health & community services; Government; SMEs
Planning sessions to get a clear head & get your team in alignment.
Communicate back to complete the feedback cycle.
Wollongong City Council
Integrated Health Related Community Transport Co-ordination Trial
Project in collaboration with Age Communications.
TRIPS software data collection over the Integrated Health Related Community Transport Co-ordination Trial and survey individuals involved in the trial.
Explore | Design of four brief satisfaction surveys for passengers, providers, volunteers, and health professional secretaries on the cost, timeliness, ease of access, met and unmet needs, and service quality.
Uncover | Analysis in SPSS and reporting of 136,000 TRIPS data collected using the software package TRIPS and provide report on data inconsistencies and changes in trip information throughout the trial period. Strengths and weaknesses for Integrated Health Related Community Transport.
Drive change | The results were used to guide improvement of Integrated Health Related Community Transport.
